The following sections share selections of comments from technology experts and futurists who elaborate on the ways internet use has shaped humanity over the past 50 years and consider the potential future of digital life. They are gathered under broad, overarching ideas, rather than being tied to the specific themes highlighted above. Many of the answers touch on multiple aspects of the digital future and are not neatly boxed as addressing only one part of the story. Some responses are lightly edited for style and readability.
The cautious optimism expressed by many of the experts canvassed for this report grew out of a shared faith in humanity. Many described the current state of techlash as a catalyst that will lead to a more inclusive and inviting internet. Some of these comments are included below.
Micah Altman, a senior fellow at the Brookings Institution and head scientist in the program on information science at MIT Libraries, wrote, “The late historian Melvin Kranzberg insightfully observed, ‘Technology is neither good nor bad; nor is it neutral.’ In the last 50 years, the internet has been transformative and disruptive. In the next 50, information, communication and AI technology show every sign of being even more so. Whether historians of the future judge this to be good or bad will depend on whether we can make the societal choice to embed democratic values and human rights into the design and implementation of these systems.”
Juan Ortiz Freuler, a policy fellow, and Nnenna Nwakanma, the interim policy director for Africa at the Web Foundation, wrote, “Unless we see a radical shift soon, the internet as we know it will likely be recalled as a missed opportunity. History will underline that it could have been the basis for radically inclusive societies, where networked communities could actively define their collective future. A tool that could have empowered the people but became a tool for mass surveillance and population control. A tool that could have strengthened the social fiber by allowing people to know each other and share their stories, but out of it grew huge inequalities between the connected and not-connected, both locally and across countries.”
Steven Miller, vice provost and professor of information systems at Singapore Management University, said, “Overall, the future will be mostly for the better. And if it is not mostly for the better, the reasons will NOT be due to the technology, per se. The reasons will be due to choices that people and society make – political choices, choices per how we govern society, choices per how we attend to the needs of our populations and societies. These are people and political issues, not technology ones. These are the factors that will dominate whether people are better off or worse off.”
Paul Jones, professor of information science at the University of North Carolina, Chapel Hill, responded, “While the internet was built from the beginning to be open and extensible, it relies on communities of trust. As we are seeing this reliance has strong downsides – phishing, fake news, over-customization and tribalism for starters. Adding systems of trust, beginning with the promises of blockchain, will and must address this failing. Will the next internet strengthen the positives of individualism, of equality and of cooperation or will we become no more than Morlocks and Eloi? I remain optimistic as we address not only the engineering challenges, but also the human and social challenges arising. All tools, including media, are extensions of man. ‘We shape our tools and thereafter our tools shape us,’ as McLuhan is credited for noticing. Nothing could be more true of the next internet and our lives in relation to information access. Can we create in ways now unknown once we are less reliant on memorization and calculation? Will we be better at solving the problems we create for ourselves? I answer with an enormous ‘Yes!’ but then I’m still waiting for the personal jetpack I was promised as a child.”
Ray Schroeder, associate vice chancellor for online learning at the University of Illinois, Springfield, wrote, “On the scale of the discovery of fire, the wheel and cultivation of crops, the interconnection of humans will be judged as a very important step toward becoming the beings of the universe that we are destined to be.”
Charlie Firestone, communications and society program executive director and vice president at the Aspen Institute, commented, “Fifty years from now is science fiction. There really is no telling with quantum computing, AI, blockchain, virtual reality, broadband (10G?), genetic engineering, robotics and other interesting developments affecting our lives and environments…. It’s just too far ahead to imagine whether we will be in a digital feudal system or highly democratic. But I do imagine that we could be on our way to re-speciation with genetics, robotics and AI combined to make us, in today’s image, superhuman. I understand that there are many ways that the technologies will lead to worse lives, particularly with the ability of entities to weaponize virtually any of the technologies and displace jobs. However, the advances in medicine extending lives, the ability to reduce consumption of energy, and the use of robotics and AI to solve our problems are evident. And we have to believe that our successors will opt for ways to improve and extend the human species rather than annihilate it or re-speciate.”
Edward Tomchin, a retiree, said, “Human beings, homo sapiens, are a most remarkable species which is easily seen in a comparison with how far we have come in the short time since we climbed down out of the trees and emerged from our caves. The speed with which we are currently advancing leaves the future open to a wide range of speculation, but we have overcome much in the past and will continue to do so in pursuit of our future. I’m proud of my species and confident in our future.”
Garland McCoy, founder and chief development officer of the Technology Education Institute, wrote, “I hope in 50 years the internet will still be the Chinese fireworks and not become the British gunpowder.”
Angelique Hedberg, senior corporate strategy analyst at RTI International, said, “If we choose a future we want in 50 years, and work toward creating it, there is a nonzero probability we will reach a version of that future. In that vein of thought, we will see waves of platform companies that change the way we live and enjoy our lives. The platform companies that exist today will fade, as will the ones that follow. This is not because they fail, but rather, because they succeed. We will find a way to make decisions in a network of decisions. In 50 years, multiple generations of a family will gather for dinner and share sights, smells, sounds, tastes and touches, even if they are in different hemispheres, countries and time zones. You’ll be at a child’s social activity and they will hear the voices [of] all of those who love (and critique) him. You will say goodbye to aging loved ones, even if they cannot hear you. This will all happen with the assistance of technology (some embedded in our brain) that know our wants and needs better than we know our own. The definition of what it means to be human will evolve and the laws and regulation will follow, albeit in a less than direct manner. We will value governments in new and different ways, and we will expect more from our technology platforms. The deluge of data will provide new inputs into the decision models for platforms, bringing greater clarity to the short-term benefits and long-term risks, in return making the financial decisions more social, environmental and moral. Where laws and regulations can put a bottom line, they will. Where law and regulations cannot, the planet will step in and regulate the excess.”
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Policy changes today will lay the foundation of the internet of tomorrow
Many respondents to this canvassing described the next several years as a pivotal time for government regulation, adjustments in technology company policies and other reforms. They say such decisions being made in the next few years are likely to set the course for digital life over the next half century. Some warn that regulation can be more harmful than helpful if its potential effects are not carefully pre-assessed.
Mark Surman, executive director of the Mozilla Foundation, responded, “I see two paths over the next 50 years. On the first path, power continues to consolidate in the hands a few companies and countries. The world ends up balkanized, organized into blocks, and societies are highly controlled and unequal. On the other path, we recognize that the current consolidation of power around a few platforms threatens the open global order we’ve built, and we enact laws and build technology that promotes continued competition, innovation and diversity.”
Laurie Orlov, principal analyst at Aging in Place Technology Watch, wrote, “The internet, so cool at the beginning, so destructive later, is like the introduction of the wheel – it is a basis and foundation for the good, the bad and the ugly. As the wheel preceded the interstate highway system, so the internet has become the information highway system. And, just like roads, it will require more standards, controls and oversight than it has today.”
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Andrea Romaoli Garcia, an international lawyer active in internet governance discussions, commented, “The cloud is a new world and is navigating in international waters. And because it is new, laws must follow the innovation. However, I have watched all countries make laws with their minds focused on traditional models of regulation. This is wrong. Laws must be international. The interpretation of the innovation scenario should be applied by introductory vehicles of new laws. The word ‘disruptive’ must be interpreted to apply to new laws. When we use old models of laws and only we are doing changes to force fit into the new model of doing business or everyday life, we are creating a crippled creature that moves in a disgusting way. I nominated this as a ‘jurisdicial Frankenstein.’ This means laws that will apply to the cloud environment but will never be perfect, and legal security will be threatened.”
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Internet everywhere, like the air you breathe
When asked to look ahead to 2069, respondents largely agreed that connectivity will be both more pervasive and less visible. A large share predicted that humans and networked devices will communicate seamlessly and the concept of “going online” will seem archaic. They anticipate that the internet will “exist everywhere,” turning planet Earth into a cybersphere where connectivity is as natural as breathing.
Alf Rehn, a professor of innovation, design and management in the school of engineering at the University of Southern Denmark, commented, “The curious thing will in all likelihood be how unaware we’ll be of the internet in 50 years. Today, the only time we really reflect on electricity and plumbing is when they break down. At other times, they’re just there, as self-evident as air. I believe we will look to digital tools in much the same way. We walk into a room and turn on our digital streams much like we turn on a light. We wonder how much money is in our bank account, and just ask the air, and the wall replies (‘You’re slightly overdrawn. Shouldn’t have bought those shoes. I told you.’). We start cooking, and our kitchen gently suggests we stop doing the Thai fish stew, because we forgot to tell the kitchen we wanted to do that, so it hasn’t ordered fresh lemongrass. We’ll do a Mediterranean trout dish instead. The only time we reflect over any of this is when the Net, for whatever reason, cuts out. It usually lasts only a few minutes, but for those minutes we become like children, stumbling around unsure what to do when not surrounded by endlessly helpful technology.”
Scott Burleigh, software engineer and intergalactic internet pioneer, wrote, “Machine-to-machine network communications will become ubiquitous, and computing hardware will have access to all human information; to the extent that hardware becomes intelligent and volitional it will replace humans in essentially all spheres. Humans’ ability to benefit from this advance will be limited mainly by our inability to come up with adequate interfaces – graphical user interfaces are a dead end, voice is simply annoying and nobody types fast enough. The hardware will know everything and won’t be able to convey it to us.”
Adam Powell, senior fellow at the University of Southern California Annenberg Center on Communication Leadership and Policy, wrote, “Predicting 50 years out is inherently risky (see all of those flying cars overhead?). But, barring a catastrophe – epidemic, war – extrapolating from recent history suggests the internet will become more pervasive, more powerful and less expensive. Think of electricity, or electric motors; they are ubiquitous, noticed mainly when they cease to function.”
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4. The internet will continue to make life better
By Kathleen Stansberry, Janna Anderson and Lee Rainie
A large share of respondents predict enormous potential for improved quality of life over the next 50 years for most individuals thanks to internet connectivity, although many said the benefits of a wired world are not likely to be evenly distributed.
Andrew Tutt, an expert in law and author of “An FDA for Algorithms,” said, “We are still only about to enter the era of complex automation. It will revolutionize the world and lead to groundbreaking changes in transportation, industry, communication, education, energy, health care, communication, entertainment, government, warfare and even basic research. Self-driving cars, trains, semi-trucks, ships and airplanes will mean that goods and people can be transported farther, faster and with less energy and with massively fewer vehicles. Automated mining and manufacturing will further reduce the need for human workers to engage in rote work. Machine language translation will finally close the language barrier, while digital tutors, teachers and personal assistants with human qualities will make everything from learning new subjects to booking salon appointments faster and easier. For businesses, automated secretaries, salespeople, waiters, waitress, baristas and customer support personnel will lead to cost savings, efficiency gains and improved customer experiences. Socially, individuals will be able to find AI pets, friends and even therapists who can provide the love and emotional support that many people so desperately want. Entertainment will become far more interactive, as immersive AI experiences come to supplement traditional passive forms of media. Energy generation and health care will vastly improve with the addition of powerful AI tools that can take a systems-level view of operations and locate opportunities to gain efficiencies in design and operation. AI-driven robotics (e.g., drones) will revolutionize warfare. Finally, intelligent AI will contribute immensely to basic research and likely begin to create scientific discoveries of its own.”
Arthur Bushkin, an IT pioneer who worked with the precursors to ARPANET and Verizon, wrote, “Of course, the impact of the internet has been dramatic and largely positive. The devil is in the details and the distribution of the benefits.”
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Susan Aaronson, a research professor of international affairs and cross-disciplinary fellow at George Washington University, responded, “I admit to being a techno optimist. I believe that true entrepreneurs ‘see’ areas/functions that need improvements and will utilize technologies in ways that make it easier for, as an example, the blind to see.”
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Acknowledgments
By Kathleen Stansberry, Janna Anderson and Lee Rainie
We are extremely thankful for the contributions of the people who participated in this canvassing.
This report is a collaborative effort based on the input and analysis of the following individuals.
Primary researchers
Kathleen Stansberry, Research Director, Elon University’s Imagining the Internet Center
Janna Anderson, Director, Elon University’s Imagining the Internet Center
Lee Rainie, Director, Internet and Technology Research
Research team
Claudia Deane, Vice President, Research
Editorial and graphic design
Margaret Porteus, Information Graphics Designer
David Kent, Copy Editor
Communications and web publishing
Sara Atske, Associate Digital Producer
Shawnee Cohn, Communications Manager
https://www.pewresearch.org/internet/2019/10/28/the-next-50-years-of-digital-life-acknowledgments/